Every computer on the internet needs some sort of active protection. Norton is one of those products that has been around a long time. I’ve been using Norton products for over 10 years and I’ve been using and supporting users of Norton Internet Security since it was released. I’ve not always been a fan of Norton. When I first came across it, I knew little else. I had heard the name a lot and consequently used it by default. Good old marketing doing its work. Within a few years I found myself troubleshooting Norton products quite a bit. They had a tendency to get a bit wonky. They also tended to be a bit difficult to remove. Eventually I discovered the Norton Removal Tool which was released by Norton to make life a little bit easier for the folks like myself who were stuck with supporting it out in the field. After a few clients’ computers had some emergencies as a direct result of a Norton glitch, I embarked on a journey to discover which product I was comfortable using and recommending. I swore off Norton for several years and tried Avast, Malwarebytes, PC Doctor, Webroot, AVG, McAfee and Kaspersky on various computers but mostly my own.
Within the last couple years a friend of mine has been giving me 1-year licenses for Norton Internet Security and Norton 360 to give to my clients and friends. I started of installing it on a few inconsequential computers at work. After a year with no problems, I started giving them to my clients whenever they needed antivirus protection. I was impressed by how much had changed in the intervening years. Symantec has put a lot of effort into streamlining the user experience and slimming down the application itself. It no longer brings computers to their knees like it used to. I’ve had none of the old problems with instability or installation and re-installation. There is very little configuration necessary to make it work in your environment. There are no applications in our business environment for which I’ve had to spend any abnormal amount of time tweaking the firewall.
It really has been a much better experience this time around. I don’t mind giving copies of Norton Internet Security away anymore. I know they will only serve to strengthen my relationships with my clients. As for the pricing for those of you who don’t have well-connected benefactors, they have fairly standard pricing. It isn’t a rip-off. There is truth to the saying “You get what you pay for” and it is only that much more true when it comes to security. There are companies out there with a bit more competitive pricing but Norton is a great contender once again.